Terms of Sale

These terms apply to all sales concluded through

You may place your orders online at

Expertise Graziella Pettinati inc.
507, Place d’Armes, bureau 1572
Montréal (Québec)
H2Y 2W8
Téléphone : +1 514 954-8988

The prices shown at are in Canadian dollars and do not include taxes.

Exchanges, credits and refunds
No exchanges, credits or refunds will be accepted after confirmation of the sale of a digital product. Expertise Graziella Pettinati Inc. cannot be held liable for any compatibility problems between a digital product and an electronic device, except in the event that the posted product description is inaccurate.

Specific Terms of Sale
For individuals
The six workbooks in the guide are sold together or separately, with no reproduction rights.

Download and use of digital products
The customer may download the digital products purchased at as soon as the transaction has been accepted. The download links sent to the customer on the purchase of one or more digital files are single-use links that must be used within seven (7) days of receipt. They will be deactivated as soon as the product download has completed.

The digital files acquired are the authors’ works and are protected by copyright law. In compliance with that law, the purchase of these digital files is reserved for personal, private, free use. Reproduction other than that authorized for download, adaptation, group use, resale and rental are absolutely prohibited and may be subject to legal pursuit.

Payment is accepted by bank card, VISA, MASTERCARD or cheque.

For schools
The guide for schools is sold with reproduction rights, in compliance with copyright law.

Download and use of digital products
On receipt of full payment for the product purchased, the customer will receive a link to download a personalized edition of the guide in the name of the school that purchased the reproduction rights.
Payment is accepted by cheque.